Sinclair Sparks: Exceptional Customer Service (Virtual)

Our Sinclair Spark series will bring new tools for your employees to utilize in our new work environments. Our expert Facilitators suggest and guide your employee on diverse topics and show them how they may implement these new skills.

Exceptional Customer Service

“Customers may forget what you said, they may forget what you did, but they will never forget how you made them feel,”-Maya Angelou.  Understanding the customer experience, through their eyes, is an important first step towards providing excellent customer service. This learning session is designed to teach individuals how to shift the focus away from a transactional approach to a trusted advisor approach to serving customers. 

August 11, 10 a.m. - 11:30 a.m. via Zoom

Check out our other Sinclair Sparks sessions as well!